Join Our Team

The Personal Support Worker (PSW) at St. Joseph’s Hospice plays a vital role in delivering comprehensive, person- and family-centered hospice palliative care. This position offers an opportunity to work in a supportive, home-like environment where evidence-based practice, interdisciplinary collaboration, and emotional presence are the cornerstones of care. Our PSWs are key contributors to a culture that supports meaning, connection, and comfort during one of life’s most profound transitions.

Working as part of an interdisciplinary team, the PSW provides expert clinical care while assisting in addressing the multidimensional needs of residents and their families, in alignment with the eight domains of care outlined in the Model to Guide Hospice Palliative Care (Canadian Hospice Palliative Care Association) and the ethical principles laid out in the Health Ethics Guide (Catholic Alliance of Canada).

•Current registration and in good standing with the Health and Supportive Care Providers Oversight Authority (HSCPOA), or a commitment to register within six (6) months of hire
•Current certification in CPR/BLS
•Fundamentals of Hospice Palliative Care Certificate of completion, or commitment to obtain within 6 months of hire
•Completion of an accredited PSW program that meets the standards outlined by the Ontario Ministry of Colleges and Universities College Program Standards
•Regular, on-site attendance is a requirement of this position

•Demonstrated knowledge of palliative care principles and symptom management across all eight domains of care
•Strong interpersonal, communication, and emotional intelligence skills
•Commitment to ongoing professional learning and reflective practice
•Demonstrated strong teamwork skills and consistently treats others with professionalism and respect.
•Experience in hospice, palliative, or community-based care settings preferred
•Experience with electronic charting/EMRs, documentation, and MS Office preferred
•Ability to communicate positively with other staff, residents and families
•Demonstrates empathy, concern and interest in providing quality care and service to residents
•Demonstrates organizational skills and ability to complete assignments in a timely fashion
•Ability to work independently and as part of a team

•Provides holistic and individualized care aligned with resident goals and values
•Collaborates with interprofessional team, residents, and caregivers in the development, implementation, and evaluation of care plans
•Supports residents and families with emotional, spiritual, and practical needs
•Engages in effective and respectful communication with interdisciplinary team members, physicians, and external providers
•Participates in quality improvement, ethics discussions, and professional development
•Supports continuity of care through active listening, advocacy, and presence
•Serves as a mentor and role model for students and new team members
•Other related duties as assigned